Kaira Pro on PC does the Razer headset setup for xbox app work? | Razer Insider
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Hello I am a pc user that recently picked up the Kaira Pro headset. I am able to connect it to my pc and I have sound. However when attempting to use the Razer headset setup for xbox app I have found that i cannot change any settings. I can move the sliders to where i want them and click done but these changes do not save. I also have no options to change the colors. I do not have an Xbox but so far as I can tell this is the only headset that will let me connect to the PC while also connecting via bluetooth to my phone. Is there support out there for this product?



Side note when I connect this headset it does seem to cause the rgb on my other Razer Chroma products to stop working correctly. If I have them set for a solid color the colors start to cycle. I recently had this conversation with razer via social media.





Here is the conversation I had with your folks on social media







































I have several Razer products that I would like to keep enjoying if we can find a solution for this issue. Exceptions being the Black widow and the keycaps which I returned already before I cooled down and decided to reach out. I would likely buy both again though if we get this issue fixed. If the Kaira Pros functionality is not going to be supported on PC I am perhaps open to a different Razer product if there is one that meets the needs I have specified (over ear wireless connection to the PC Bluetooth to connect my mobile device at the same time and the same level of software support that your other products have on these platforms (Mic and sound stage adjustment and lighting controls (if another product does not have lighting that is fine but if it has it it needs to have support.))
Sorry did not realize the links did not work.



Essentially we went through all of the issues I have had with this software for this headset and at the end of all of it the answer was this.



(*Omitted those screenshots with serial number and link for security reasons)









Functionally I would call this app broken and not compatible with windows 10 since at the moment it controls literally nothing.







(*Omitted those screenshots with serial number and link for security reasons)





i left out a bit because i did not want to upload the videos.

To my way of thinking this headset needs some support other than this jacked up Xbox app. Heck i saw an app to control the wireless phone charger on my Iphone but I cannot get something for this headset?
Hi there! Thanks for creating this thread. I understand that you wanted to utilize your headset's features across platforms and devices. However, the Razer Kaira Pro for Xbox and its Xbox App made specifically for the console. And yes, connecting the headset to a PC requires an Xbox wireless adapter (not included in the package). I'll forward this feedback to our Support Team. Feel free to send our devs a message too via Razer Synapse 2 and 3's feedback section in the app. Feel free to send me a PM or visit our self-help options should you have other questions or concerns. I'll be locking this thread now.