Hello. I have a Basilisk X Hyperspeed mouse and I haven't been able to use it with the donglee for a while. If I plug the dongle into the pc or any laptop, it connects up and down all the time. It goes up and down, up and down every second. Can it be repaired somehow, or does it ask for a new one? Thank you in advance for the answers
Question
Kandur30@yahoo.com
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- Razer Support
Hi there,
Try to reinstall your mouse’s drivers. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.
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