key's are red and not responding | Razer Insider
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ive got a huntsman elite that is acting up. the e key is not responding to any commands when it was working fine this morning. and the left CTRL, Z, S, D, & 9 key’s are all miss colored from what they should be.

Also I have a lot of writing to do and I had to copy paste the letter e to write all this so I want my key’s back.

Hello CherryawesomeQUARTZ180,

Does the problem persists regardless if the Synapse app is running or not? PM me the serial number so I can verify its model and our options for a possible replacement. Thanks!