key's are red and not responding | Razer Insider
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Question

key's are red and not responding

  • August 12, 2023
  • 1 reply
  • 80 views
CherryawesomeQUARTZ180

ive got a huntsman elite that is acting up. the e key is not responding to any commands when it was working fine this morning. and the left CTRL, Z, S, D, & 9 key’s are all miss colored from what they should be.

Also I have a lot of writing to do and I had to copy paste the letter e to write all this so I want my key’s back.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3394 replies
  • August 14, 2023

Hello CherryawesomeQUARTZ180,

Does the problem persists regardless if the Synapse app is running or not? PM me the serial number so I can verify its model and our options for a possible replacement. Thanks!

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