keyboard and trackpad not working | Razer Insider
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Question

keyboard and trackpad not working

  • July 3, 2023
  • 5 replies
  • 41 views

Almondbytedaily454

I tried changing the themal paste of my razor blade 15 advanced version, only for me to turn on the system and the keyboard and trackpad stoped working. I use dual boot and I can’t even select the operating system currently.

I made sure to return everything to their location after disassembly. Can anyone assists

5 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • July 4, 2023

Yes, disassemble it again, check if keyboard/trackpad cable is seated properly.


Almondbytedaily454

I did, it’s not still working 


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • July 5, 2023

I did, it’s not still working 

Any physical damage on the ribbon cable that goes to trackpad/keyboard?


Almondbytedaily454

No. Can it be the keyboard link panel? Because the area where the link panel sits is hot

 

 

we didn’t even touch the ribbon cable during disassembly. Plus the lights of the keyboard still works

 


Almondbytedaily454

Also the led light’s doesn’t go to sleep or turn off even if the screen is asleep. It only off when the system is off.