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Question

Keyboard not responsive

  • August 20, 2026
  • 1 reply
  • 7 views

I've been having this problem since the last few days; the keyboard just goes unresponsive all of the sudden and starts weirdly flashing red. Last time this happened, i just fixed it by updating the keyboard on Synapse, however now i don't know what to do. I've tried disconnecting and connecting, deleting the keyboard from device manager, and maybe even smashing the keys :). A red color is just faintly glowing/flashing. Only buttons that work is volume control and the top 3 buttons next to it with the rgb.

i got this from amazon refurbished 2 months ago. Any help is very welcome!

 

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1 Reply

Razer.Ten
  • Razer Support
  • August 21, 2026

Hey ​@skyx0,

Please bear with me for a bit. Can you reset your keyboard via Synapse by following the steps from this link? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the input issue you're currently experiencing.


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