So when i turn off my pc, keyboard light goes off completely, shortly after few, 4 to be exact key lights pop up as white color,
Question
Keyboard only few keys lighting up when pc off
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This topic has been closed for comments
- Razer Support
- 3310 replies
Hi walleastr,
I understand that a few keys remain lit in white when your PC is off. Could you please confirm if you've attempted the troubleshooting here? If so, test the device on a diffferent computer and make sure your keyboard is directly connected to a USB port on your computer, as USB hubs can sometimes cause these issues. Also, try to exit the Razer Synapse, please right-click the icon in the system tray and choose "Exit". Does the issue still occur after shutting down your PC? If the lights don't come on when Synapse is closed, the software is likely the problem. Feel free to PM with your keyboard serial number so I can verify its model and check for available firmware updates. All the best!
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