Keyboard only few keys lighting up when pc off | Razer Insider
Skip to main content
Question

Keyboard only few keys lighting up when pc off

  • March 6, 2025
  • 1 reply
  • 108 views
W

So when i turn off my pc, keyboard light goes off completely, shortly after few, 4 to be exact key lights pop up as white color, 

    N
    This topic has been closed for replies.

    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • March 7, 2025

    Hi walleastr,

    I understand that a few keys remain lit in white when your PC is off. Could you please confirm if you've attempted the troubleshooting here? If so, test the device on a diffferent computer and make sure your keyboard is directly connected to a USB port on your computer, as USB hubs can sometimes cause these issues. Also, try to exit the Razer Synapse, please right-click the icon in the system tray and choose "Exit". Does the issue still occur after shutting down your PC? If the lights don't come on when Synapse is closed, the software is likely the problem. Feel free to PM with your keyboard serial number so I can verify its model and check for available firmware updates. All the best!

    *Thread locked to curb conversation to PM.

    CookiesCookie settingsAccessibility statement