Hello, I have a Razer Blade Pro 17 2019 RZ09 - 03148W02 and the F12 key does not have the RGB lighting failing. I know that in Brazil there will be no support from you. I also saw in the forum that there are many reports of the same problem. I've had several notebooks from reputable brands and I've never had problems like this. Can you help me?
Best regards,
Marco Antonio Losano
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