My Kitty Kraken headphones are no longer working. I uninstalled and reinstalled the software because it was recommended however it keeps stating the “USB is not recognized.” however it has not solved the issue. This was a pervious issue with the first pair I bought and those had to be replaced within a month. Is there any way to fix this? or do I need to replace them every two years seeing as this is a common issue.
Question
Kitty Kraken headphones don't work
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- Razer Support
I understand that your Razer headset is no longer detected. I recommend performing the troubleshooting in this article to help you fix the issue. If following the steps didn't fix the problem, send me a PM with the headset serial number so I can verify its model and check for available firmware updates. All the best!
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