Hello i am having a problem. Ever since i got the kiyo pro when i shut down my computer and turn it on it doesnt recognize it until i unplug the kiyo and plug it back in. Its getting a bit annoying.
I have tried to plug it in directly into my computers 3.0 usb port and also tried the 3.0 usb hub i have. Im using the cable that came with it.
I also tried uninstalling synapse and all razer things and reinstall but still no luck.
The camera works great other wise. its just annoying having to unplug and plug it in everytime.
Is there a fix or workaround for this. Please let me know this is my first razer product and im a little dissapointed.
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OPALcoolLightGreen542
Hello i am having a problem. Ever since i got the kiyo pro when i shut down my computer and turn it on it doesnt recognize it until i unplug the kiyo and plug it back in. Its getting a bit annoying.
I have tried to plug it in directly into my computers 3.0 usb port and also tried the 3.0 usb hub i have. Im using the cable that came with it.
I also tried uninstalling synapse and all razer things and reinstall but still no luck.
The camera works great other wise. its just annoying having to unplug and plug it in everytime.
Is there a fix or workaround for this. Please let me know this is my first razer product and im a little dissapointed.
Did you try updating the camera's driver? If you haven't, please download the file here. Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.
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