Kraken 2019 audio muffled and not visible on device manager | Razer Insider

Kraken 2019 audio muffled and not visible on device manager

  • 9 July 2020
  • 4 replies
  • 154 views
C
just bought a new kraken and the audio is muffled aswell as the microphone and the device isnt visible on device manager
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4 Replies

T
i am having the same problems with my kraken, its really annoying because i get no help from customer support 😕
C
if i do find a fix i'll let you know but its been really difficult in finding anything regarding the situation
A
Same. I can't seem to find a solution anywhere, I'm almost asking for my money back, honestly. If you guys manage to find a fix, please share...
Razer.Speedcr0ss
Userlevel 7
Hey everyone. Thanks for posting your headset's concern here. Does the issue persist after disabling the Razer Synapse 3.0? Feel free to submit a case to our Support Team or send me a PM together with your device's serial number. Let's continue from there.
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