Kraken Kitty and the Horrible Audio during Voice Chat | Razer Insider
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(Re-posting from Audio Forum)

Hello Razer Users,

I recently bought a Kraken Kitty Edition and I love it! Except when trying to talk to people on Discord...

The mic works great, everyone can hear me, but there is horrific audio crackling and general noise coming through the headset only on my end. All audio sounds good and crisp when I'm simply playing a game or listening to any other audio, but Discord Voice chat is almost painful to use because of the noise. (I even had to mute a game entirely to try and hear my friends better, and it didn't help.)

I've checked as many of the audio settings as I can, turning some on, turning some off, in both Discord and Synapse. I cannot seem to find the right combination to make the Voice Chat come in clearly.



Any suggestions?



-Thank-you!



Update: I tried using the in-game voice chat function yesterday and got the same exact horrible noise coming through! So it's not just Discord... it's obviously the headset! The whole point of this headset is to be able to talk to others easily, so this is... confusing.
I'm just about to send mine back they are the most frustrating pair of headphones I've had the misfortune of owning, I'll be swapping them for a wired set. I have tried everything to get them to work properly and I think they are misguided in selling them as a gaming headset when you can't talk to people and hear quality game sounds. I am very disappointed.