I just bought new Razer kraken kitty headset from local store a weak ago and now my headphones keeps disconnecting, same problem on all other devices. I think that wiring problem. What should I do?
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- Razer Support
- 3248 replies
Hello b1t3rex,
I’m here to help. To isolate the issue, make sure that the headset is connected directly to your computer and not to a USB hub. Please also perform the troubleshooting steps from this article. If you need further assistance, please PM me your device serial number so I can verify its model and provide other workarounds to fix the problem. All the best!
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