I just bought new Razer kraken kitty headset from local store a weak ago and now my headphones keeps disconnecting, same problem on all other devices. I think that wiring problem. What should I do?
Question
Kraken kitty disconecting
This topic has been closed for replies.
- Razer Support
Hello b1t3rex,
I’m here to help. To isolate the issue, make sure that the headset is connected directly to your computer and not to a USB hub. Please also perform the troubleshooting steps from this article. If you need further assistance, please PM me your device serial number so I can verify its model and provide other workarounds to fix the problem. All the best!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.