Kraken Kitty V2 wired- Audio is muffled and has to be turned up to 60-100 volume to hear | Razer Insider
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Question

Kraken Kitty V2 wired- Audio is muffled and has to be turned up to 60-100 volume to hear

  • July 10, 2026
  • 1 reply
  • 1 view

When I turn my laptop on today my headset wasn’t working properly anymore. I used to be able to have the volume at 8-16 and hear clearly and anything over 25 would be loud. Now I have to turn it up almost all the way or hear nothing.

I have to turn the application of whatever I open up to max volume as well.

I have uninstalled all the razor apps and restarted my laptop before reinstalling the apps and even checking the volume output location in my sound settings.

I don’t know if its related but my 7.1 Surround sound wont open. (It only worked/opened the first time I input my information back in January). I don’t know if THX is supposed to open or not either but it doesn’t. (7.1 and THX both show up as their own audio devices in the sound output but when I try to use them I hear nothing even at 100)

I use Nahimic to boost the audio as well, but it doesn’t seem to be doing much at all for my headphones this time. (I even uninstalled and reinstalled it).

This is like the 4th (or 5th) time this has happened and all the previous fixes that I’ve tried aren’t working.

I’m getting really tired of the headphones doing this and then spending hours trying to fix them.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • July 11, 2026

Hello DeadliestClown8,


I’m here to help. When did the issue start to occur? Were there any incidents that happened to your Razer Kraken Kitty V2 before the issue? In the meantime, please try the troubleshooting steps in this article. You can also follow the steps here  to resolve 7.1 Surround Sound issues with your headset. I hope this helps. Feel free to PM me if you need further assistance. All the best!

*Thread locked to curb the conversation to PMs.