Kraken Mic don´t work anymore

Hello, I have bought a Kraken two months ago. At the beginning it worked without problems, but since two weeks my Microphone isnt working anymore. This happend after an Windows 10 update and I have tried erverything to solve the problem but nothing helped. I have tried to update the drivers but my Laptop hasnt found an update for the drivers and I have donwloaded an Driver downloader which is called DriversFix, but this was not successful. I have no clue how I should solve this problem and maybe someone here can help me. Thanks if somebody can help me.