hello,
i have a kraken pro (no version mentioned) headset i bought in 2015. it came with a free upgrade to pro virtual 7.1 surround.have the box pic to prove.
i recently shifted country and i have misplaced the box with the code. i recently noticed the sound is not right on it so on checking found that the 7.1 was not installed anymore.plus its not showing on my registered products.i did the whole process again and have nearly destroyed my headset trying to find the serial number of the device.but it now says no activation code for device and not eligible.
i dont think its fair to old customers to be removed off support list for bought products just cause they are old.
we jumped on the band wagon before razor was famous,and now we pay a price?
please help.