Hi I bought Kraken Tournament Edition, scratched the activation code but it apears to be invalid. Code contains "0" I tried both zero(0) and letter O but still invalid. When I requested new code via product serial nuber behind ear cushion it says that product does not support spatial audio. Even thou on demo it works. Code is brand new so like I said I scratched it myself but it says its invalid. Also mic doesnt pick up any sound, I did everything that is on instruction guide in sound control panel but still no audio picked up by mic