Kraken TE Quiet Microphone

Hey all, I've a TE headset and I've managed to install it finally, but the microphone is unbelievably quiet - I can barely hear it. Even stranger is occasionally it will produce a singing loop in discord as if it's super super sensitive but I'm still really distant! And even stranger-er is the horribly loud buzzing noise I get when I put on the mic monitoring (sidetone) when I was trying to hear myself. Any ideas on what I could do? Thanks,