I bought these kraken tournament editions just over a year ago and today the right side stopped working. it only works at a specific angle and you hold it there to use it which is super annoying. i didnt drop it or damage it. i tried connecting it to a few different laptops and phones but its the same. what can i do to fix this?
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@drdruggi There's not much that we can do since the cable is non-removable. Do send me the serial number of your Kraken TE so I can verify the warranty status. Let's go from there.
@Michelle-RazerCortexPC Thanks for the tag. Keep em coming.
*Moving the thread to the Support boards for visibility and locked to curb the conversation to PMs.
@Michelle-RazerCortexPC Thanks for the tag. Keep em coming.
*Moving the thread to the Support boards for visibility and locked to curb the conversation to PMs.
Thank you for sharing your issue here. To quickly help you out, please allow me to tag my colleague @Razer.Caziel to assist you. @Razer.Caziel Could you please have a look at this issue? Thank you!
Michelle
Michelle
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