Kraken tournament edition right speaker not working | Razer Insider

Kraken tournament edition right speaker not working

  • 16 November 2021
  • 2 replies

I bought these kraken tournament editions just over a year ago and today the right side stopped working. it only works at a specific angle and you hold it there to use it which is super annoying. i didnt drop it or damage it. i tried connecting it to a few different laptops and phones but its the same. what can i do to fix this?

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2 Replies

Thank you for sharing your issue here. To quickly help you out, please allow me to tag my colleague @Razer.Caziel to assist you. @Razer.Caziel Could you please have a look at this issue? Thank you!

Userlevel 7
@drdruggi There's not much that we can do since the cable is non-removable. Do send me the serial number of your Kraken TE so I can verify the warranty status. Let's go from there.

@Michelle-RazerCortexPC Thanks for the tag. Keep em coming.

*Moving the thread to the Support boards for visibility and locked to curb the conversation to PMs.