I bought Kraken V3 X headphones when I activate 7.1 sound I get the error "invalid activation code"
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kraken V 3 X
Best answer by Razer.Aero
Hello Vadimchikk,
Regarding the error you encountered, while trying to activate the 7.1 Surround Sound, possible that you installed THX Spatial Audio software instead of the 7.1 Surround Sound. To resolve your concern, please make sure to download the correct software here and follow the steps in this article to successfully set up the surround sound. If you need assistance, PM me with your device serial number and screenshot of the error so I can check. Have a great day!
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- Razer Support
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- Answer
Hello Vadimchikk,
Regarding the error you encountered, while trying to activate the 7.1 Surround Sound, possible that you installed THX Spatial Audio software instead of the 7.1 Surround Sound. To resolve your concern, please make sure to download the correct software here and follow the steps in this article to successfully set up the surround sound. If you need assistance, PM me with your device serial number and screenshot of the error so I can check. Have a great day!
*Thread locked to curb the conversation to PMs.
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