I bought Kraken V3 X headphones when I activate 7.1 sound I get the error "invalid activation code"
my mail (removed for security purposes)
Solved
kraken V 3 X
Best answer by Razer.Aero
Hello Vadimchikk,
Regarding the error you encountered, while trying to activate the 7.1 Surround Sound, possible that you installed THX Spatial Audio software instead of the 7.1 Surround Sound. To resolve your concern, please make sure to download the correct software here and follow the steps in this article to successfully set up the surround sound. If you need assistance, PM me with your device serial number and screenshot of the error so I can check. Have a great day!
*Thread locked to curb the conversation to PMs.
This topic has been closed for comments
- Razer Support
Hello Vadimchikk,
Regarding the error you encountered, while trying to activate the 7.1 Surround Sound, possible that you installed THX Spatial Audio software instead of the 7.1 Surround Sound. To resolve your concern, please make sure to download the correct software here and follow the steps in this article to successfully set up the surround sound. If you need assistance, PM me with your device serial number and screenshot of the error so I can check. Have a great day!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.