Kraken V3 Pro infinite charging (tested for a week) | Razer Insider

Kraken V3 Pro infinite charging (tested for a week)

  • 2 June 2023
  • 2 replies
  • 132 views

I recently purchased Kraken V3 Pro by last week, and I noticed that the headset just never stop charging, both from plugging it directly to my pc, and also by charging it with a power adapter, it just keep going non stop
I have made sure both headset and dongle are on their latest firmware, and have the synapse installed with only the necessity, in order to change some settings, and at least during the long charge, there is no heat from the adapter and the headset

Everything else work very well, the haptics and sound


 

Should I just request a replacement since it is covered by the warranty


2 Replies

Userlevel 1

Mine is brand new and I have same problem… I updated firmware to latest one from December 2022.. and it doesn’t fix it. What a trash product.

I have the same issue and I suspect the battery is what is causing the issues for everyone but of course trying to find a replacment battery or better battery seems to be very difficult.  Love to know the battery number if anyone has it

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