Hello,
So my Headset seems to have extremly bad battery life. normal googleing says. 11 hours with the RGB lighting and HyperSense on and 44 hours while both are off
But i can have it charged 100% and having Haptic intensity on low with bass boost on 100% within maybe 1 hour the battery is nearly dead. no lighting is on.
plus synapse seems broken. battery can show nearly full. But i plug the headset it and a notification pops up saying headset at low power.
headset is on latest firmware aswell.
I have never been able to achieve the advertised battery life with my headset. I always run with the rgb lighting off and I can only get around 7 hours with the haptic on medium and that is not with continuous use. If I’m listening to music continuously its even less time.
If I need to keep using them I plug them into a power source even though the instructions say not to use them while charging.
I might have to switch to a JBL wireless gaming headset if it gets any worse.
My headset is in the process of being replaced under warranty so I should have a new one today.
Replacement headset battery life is normal so it was definitely the old headset battery going bad among other things.
6 hours at music + game with vibration medium.
My headset is in the process of being replaced under warranty so I should have a new one today.
How were you able to get to that process? I am unable to even find out how to get support for my battery issues. I am hoping that I am able to do the same thing and get my headset sent in and battery replaced.
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