kraken v4 pro base station in synapse 4 | Razer Insider
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Question

kraken v4 pro base station in synapse 4

  • February 8, 2026
  • 1 reply
  • 15 views

focussoloKellyGreen316

When selecting a screen saver, it defaults to the razer logo regardless of the option I choose.

I tried doing a factory reset but only makes a new profile. The issue seems to be a software issue as there has been no hardware damage.

If anyone knows how to fix this it would be greatly appreciated.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@focussoloKellyGreen316 

 

I understand that you’re having an issue where your selected screen saver always defaults to the Razer logo, no matter which option you choose. Don't worry, I will create a case for you and forward it to our relevant team for further assistance. To proceed, please provide the following details so I can kickstart your case:
 

Full Name:
Email address associated with Razer ID:
Phone number:
Country:

 

Thank you!

 


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