kraken v4 sound only on 1 side | Razer Insider
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Question

kraken v4 sound only on 1 side

  • March 31, 2026
  • 1 reply
  • 2 views

radioGuppieGreenshare569

I have tried Uninstaller synapse 4 and drivers and then reinstalling. Also I have tried updating firmware. Still sound only 1 ear. 

 

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1 Reply

Razer.Ten
  • Razer Support
  • April 1, 2026

Hey ​@radioGuppieGreenshare569,

Please bear with me for a bit. Can you test the headset on another computer to see if it behaves the same way? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the audio issue you're currently experiencing.


*Thread locked to curb conversation to PM.