i have been using those headphones for around 3 months and i notice one of the sides have very low volume (no its not from the windows settings) but when i plug it in my phone or any other device both sides are working just fine any1 knows why?
Question
kraken x bad sound
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- Razer Support
Hello Mankiller1,
Thanks for reaching out. Please try the troubleshooting steps in this article. If that doesn't resolve the issue, PM me your headset serial number and the results. Also, attach the device proof of purchase for warranty validation. Save the shareable files via any online drive account listed here. All the best!
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