Kraken X Lite - where to activate in the 7.1 app? | Razer Insider
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Kraken X Lite - where to activate in the 7.1 app?

  • April 26, 2022
  • 1 reply
  • 149 views

Hi, I bought the Kraken X Lite headphones, found the activation code card and started to follow the steps. After i install the 7.1 Surround Sound app and i log in, the window closes (but it remains in the toolbar) so there is not activation step. If i right click on the icon from the toolbar i can only log out or exit, and if i left click on it, it opens the account settings in my browser. I tried to uninstall, delete the leftovers from programdata and reinstall it, same thing happens. So i do not know how to get to activation window from the tutorial to activate the surround sound.
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1 Reply

Razer.Speedcr0ss
Johnny.MacLeod
Hi, I bought the Kraken X Lite headphones, found the activation code card and started to follow the steps. After i install the 7.1 Surround Sound app and i log in, the window closes (but it remains in the toolbar) so there is not activation step. If i right click on the icon from the toolbar i can only log out or exit, and if i left click on it, it opens the account settings in my browser. I tried to uninstall, delete the leftovers from programdata and reinstall it, same thing happens. So i do not know how to get to activation window from the tutorial to activate the surround sound.
Please verify if your PC's firewall or antivirus is blocking any Razer-related files. You may check if the same behavior happens after downloading and installing the application to another computer. Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.

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