Lags on my Razer Blackwidow Chroma V2 | Razer Insider

Lags on my Razer Blackwidow Chroma V2

  • 6 January 2019
  • 7 replies
  • 10 views
S



Why does the backlight lag? Reinstalling software does not help, now I use Synapse 2, I tried for 3, the lags did not go away. But if I remove the software, the backlight will not lag 😕 Installing a Razer Surround does not help either.
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7 Replies

M
It is most likely Razer Synapse communicating with the keyboard. The lag could be due to a high CPU or RAM usage from the program. Another issue could be the connection between the Keyboard and the system.
(Please Note I am not a Staff Member of Razer)
S
MontyA
It is most likely Razer Synapse communicating with the keyboard. The lag could be due to a high CPU or RAM usage from the program. Another issue could be the connection between the Keyboard and the system.

I have intel pentium g4560 and 8 gb ram
Fuzms
Userlevel 1
Is the keyboard plugged directly into the case/motherboard? or are you using a USB hub maybe?
S
Fuzms
Is the keyboard plugged directly into the case/motherboard? or are you using a USB hub maybe?

The keyboard is connected to the motherboard
M
Try and Uninstall Synapse. Once done go to %appdata% and make sure that all razer and chroma files are deleted. Once that is done reinstall synapse 2 and update it. Once done restart the system and see if the issue works.
(Please Note I am not a Staff Member of Razer)
S
MontyA
Try and Uninstall Synapse. Once done go to %appdata% and make sure that all razer and chroma files are deleted. Once that is done reinstall synapse 2 and update it. Once done restart the system and see if the issue works.

Didn't help
M
Sorry I was unable to help. From this point I advise you go to the live customer support chat. https://support.razer.com/live-chat?option=product?option=product

(Please note I am not a Staff member of Razer)
(Please Note I am not a Staff Member of Razer)
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