Laptop Keyboard reconized by chroma but not showing up in chroma studio

Question

i have a 2021 razer blade 14 and ive already configured the keyboard lighting in the past but today when i opened chroma, the laptop shows in the “razer chroma devices”, but when i go to the studio tab, it doesnt show the keyboard. i also have a razer mouse and it shows that one just fine, i can configure it and it works as normal. also, chroma apps still affect the keyboard. how do i fix this?

Razer.Ten · Answer

Hey ​@TxnkOwO,Please bear with me for a bit. Can you perform a clean uninstall and reinstall of your Synapse by following the steps from this link?Just send me a PM on how it goes.*Thread locked to curb conversation to PM.

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