Hi, I have a laptop razer blade 15 which I purchase from SG. Now I am in Melbourne studying, and I just found out my laptop battery has bloated. How can i get a battery replacement from here?
Hi, I have a laptop razer blade 15 which I purchase from SG. Now I am in Melbourne studying, and I just found out my laptop battery has bloated. How can i get a battery replacement from here?
Hi Starlightcolours,
I'm sorry to hear about your Razer Blade 15's battery swelling issue. It's important for your safety that you refrain from using the laptop until we can resolve the problem. For your reference, kindly visit this link. I can create a case and forward this to our Laptop Support Team for a battery replacement request. Please PM me with the following information below:
Full name:
Email:
Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase: (you may skip this part if the unit is already out of warranty.)
Subscribed to Razer Care?: Yes/No
Windows Specs:
Edition:
Build:
Version:
Windows Event Logs
Battery Report and Energy Report
Photos of the laptop show the damage to the device.
Save the shareable file via a Google Drive listed here.
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