Leviathan V2 Pro Blue tooth issue

Good_na
My Leviathan V2 Pro cant use Blue tooth to play music (there is no vioce) after updated Firmware v1.1.1.0_r3

Sorry to hear about your ongoing issue with the speakers. Please send me the following so I can start an investigation: a. Send a video/screenshot showing the issue, b. MSinfo logs. c. Screenshot of Windows version. d. Synapse 3.0 logs Once these files were collated, please save them via any online drive account, then paste the shareable link in your PM. Thanks for your cooperation.

Razer.Speedcr0ss
Sorry to hear about your ongoing issue with the speakers. Please send me the following so I can start an investigation: a. Send a video/screenshot showing the issue, b. MSinfo logs. c. Screenshot of Windows version. d. Synapse 3.0 logs Once these files were collated, please save them via any online drive account, then paste the shareable link in your PM. Thanks for your cooperation. I'll be locking this thread now to divert our conversation privately.

I have collected all information please download on this link: (*Online drive was omitted for your security)

Good_na
I have collected all information please download on this link: (*Online drive was omitted for your security)

Can you upload the file using any of the hosting sites from this link? If you don't have an account for any of the options found in the article, please use MediaFire since it does not require an account. Once done uploading the files, please send me a private message, including the shareable link. I'll be locking this thread to divert our conversation privately.