Reventador
Hello,



How come the lighting of my mouse is not working though the mouse works just fine. I tried the settings using the Synapse 3, like setting lights ex: brightness or Quick Effects, but when I switch tab like to the Connect or Profiles, it resets everything.



Thank you.

Ry

Hey Ry! Thanks for initiating this thread. Were you able to update your Razer Synapse 3.0? Please gather your Razer Synapse 3.0 logs by following the steps on the link below:





https://support.razer.com/articles/1764787021





Once done, please repair your Razer Synapse. Refer to the instructions below:



1. Right-click the Start button.

2. Select Apps and Features.

3. Search for Razer.

4. Select Synapse.

5. Choose to uninstall.

6. "Uninstall" again.

7. Wait for the Razer menu to open, then select "Repair".

8. Wait for the repairing process to finish and restart once it prompts you.

9. Central services will request you to log in, then launch Razer Synapse.

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It's working now...



thank you very much and a happy new year!!! cheers!!!!

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Reventador
It's working now...



thank you very much and a happy new year!!! cheers!!!!

Sweet! I'm glad that it worked. Don’t hesitate to send me a PM or visit our self-help options should you have other questions or concerns. I'll be locking this thread as resolved.

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