Loop first time running | Razer Insider

Loop first time running

  • 15 August 2020
  • 1 reply
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Hello I see this topic ( /bsod-in-razer-blade-laptop.55722/#post-521132 ) and I think I have exactly the same issue.

I received my brand new razer blade 15 on thursday and I have many issues with it.
The first time I boot the laptop an error message appears 
« The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click « OK » to restart the computer, and then restart the installation. ». So I click on Ok but the laptop reboot over and over with the same message. So I tried with the recovery mode (F9), I finally install windows 10 and all works perfectly.

Yesterday, new problem, a blue screen, the system want to repair but it reboot over and over again like before … so I retry with the recovery mode. I reinstall windows like before but this time windows installation loop again and again.. I retry with recovery mode several times but windows doesn’t want to install anymore. Sometimes I have the same message « The computer restarted unexpectedly…. », I do a recovery mode and it’s the razer screen with the message « getting ready » which load indefinitely..


This morning I have just a blue screen said me to restart but it's a loop. So I reset again ( but not with the recovery mode )and I'm stuck at 90 % .. Finally after 20 min at 90% it works. Now windows installing but it takes forever ... ( 7 % in 30 min ) and I don't even know if it will works after that.

So now I don't really don't know what to do ..

Thank you for your help

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Finally Windows installer crash, reboot and « The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click « OK » to restart the computer, and then restart the installation. » again, I'm back in the loop..