Lost access to authenticator due to reformatting | Razer Insider
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Lost access to authenticator due to reformatting

  • March 8, 2026
  • 1 reply
  • 17 views

LemonCurryfreshCORAL646

I want to purchase here in razer but I reformatted my phone and I didn’t know that I will lose my access to the authenticator. May I ask for your kind assistance please? 

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1 Reply

Razer.sushi.boi
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Hello there, ​@LemonCurryfreshCORAL646!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.