I have lost access to my original razor account and i no longer have access to the email that was used for it as i was hacked through discord and they got to my email and deleted it. I need to update or change the email of my og razor account so I can gain access to it as all of my hardware i have with razor is tied to it. I can provide serial numbers, id, anything to get it back!
Question
Lost access to email
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- Razer Support
Hi SpunkiePanda,
To regain access and update your Razer account, we need to escalate this issue to our Support Team. I can help create a support ticket for you, but first, I'll need some information to move forward with the account migration process.
Please PM and let me know if you have access to any of the following data on your old Razer ID:
- Razer ID, Profiles, and Razer Synapse Cloud settings
- License code for 7.1 Surround Sound or Surround Pro
- Your Cortex settings, gameplay, and Wish List
- Newsletter subscriptions
- RazerStore address book
- Razer Game Store Profile
- Razer Gold/Silver Wallet Balance
Additionally, please provide the following details:
- Razer ID:
- Old email address:
- New email address:
- Date of Birth:
- Full Name:
- Phone number:
- Country:
*Thread locked to curb the conversation to PMs.
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