Lost access to my old phone number and recovery codes | Razer Insider
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Question

Lost access to my old phone number and recovery codes

  • September 5, 2026
  • 0 replies
  • 8 views

I recently changed my phone number and I no longer have access to my old number. The last four digits of my old phone number are 3114.

When I try to change my phone number on my Razer ID account, I am asked for a verification code sent to my old number or a recovery/backup code. Unfortunately, I don’t have access to either of them.

I still have access to the email address associated with my Razer ID and I am the original owner of the account.

Could you please help me regain access to my account and update my phone number?

I can provide any additional information required to verify my ownership of the account through a private message.

Thank you for your help.