Lost access to my old phone number and recovery codes | Razer Insider
Skip to main content
Question

Lost access to my old phone number and recovery codes

  • September 5, 2026
  • 1 reply
  • 23 views

I recently changed my phone number and I no longer have access to my old number. The last four digits of my old phone number are 3114.

When I try to change my phone number on my Razer ID account, I am asked for a verification code sent to my old number or a recovery/backup code. Unfortunately, I don’t have access to either of them.

I still have access to the email address associated with my Razer ID and I am the original owner of the account.

Could you please help me regain access to my account and update my phone number?

I can provide any additional information required to verify my ownership of the account through a private message.

Thank you for your help.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi
Forum|alt.badge.img

Hello there, ​@myheroi!

 

I can definitely help you in updating your phone number. Please provide the following details below via PM:

 

1. Complete name:
2. Email:
3. Old phone number:
4. Country:
5. Razer ID:
6. New phone number:

 

*Thread locked to curb conversation to PM.