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Lost access to old email

  • February 25, 2026
  • 1 reply
  • 3 views
WexInside

Hi, How do i change my email if i no longer have access to the email registered to my account?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • February 25, 2026

Hi WexInside,

I can create a ticket for you, but before we proceed, please send me a PM with the information listed below. This will help me relay the details to our support team as they move forward with your account migration request. First, I need to confirm whether you have any of the following migratable data associated with your old Razer ID:

  • Your Razer ID, Profiles, and Razer Synapse Cloud settings
  • License code for 7.1 Surround Sound or Surround Pro
  • Your Cortex settings, gameplay, and Wish List
  • Your Newsletter subscriptions
  • RazerStore address book
  • Razer Game Store Profile
  • Razer Gold/Silver Wallet Balance

Also, fill in the following:

Razer ID:
Old email address:
New email address:
Date of Birth:
Full Name:
Phone number:
Country:

*Thread locked to curb conversation to PM.

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