Lost access to phone number and cannot receive 2FA code | Razer Insider
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Question

Lost access to phone number and cannot receive 2FA code

  • July 3, 2025
  • 1 reply
  • 12 views

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1 Reply

Razer.Aero
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  • Razer Support
  • 3436 replies
  • July 3, 2025

Hey Joel_Menacho,

I’m here to help. I understand you lost access to your old phone number associated with your Razer account. Please send me a PM with the following information so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb the conversation to PMs.


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