I have lost access to my two-factor authentication app as well as my backup recovery codes. As a result, I am unable to log into my account on the global Razer Gold website. I need your assistance to reset my two-factor authentication or regain access to my account as soon as possible.
Please guide me through the necessary steps to recover my account or temporarily disable two-factor authentication.
Thank you very much for your supp
ort.
Hello byteIVORYRossoCorsa350,
For Razer Gold account concern, please submit a ticket or contact our Razer Gold Support Team Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time and provide the following information to the team to reset your account OTP.
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
You can PM me with your case ID number so I can notify the team. Have a great day!
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