Lost activation code and can't get a new one ?! | Razer Insider
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Lost activation code and can't get a new one ?!

  • September 13, 2021
  • 1 reply
  • 19 views
A
Hi, Last year I bought a Kraken X headphone and was using it with Razer Surround (in Synapse) like I did with my Tiamat. But at some time, I began having a buzzing sound when using the Surround option so I wanted to try with the latest app Razer Surround 7.1. I installed it and, surprise, I need an activation code... I think the activation code was in the box when I bought the headphone but I can't find it anymore... So I contacted support and the answer is that I can get the code only ONCE ! What the hell ?! Why are you blocking your customers like this ?! My headphone is registered on my account and I have proof of buying ! Are Razer products worth it anymore...?
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1 Reply

R
PM me the headset's serial number, the email address associated with your Razer ID. I can use those to check the registration status of your device and verify if there's an allocated code in your account. *Thread locked to curb the conversation to PMs.
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