Lost all of my customer color configurations after updating to new Synapse version | Razer Insider
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Lost all of my customer color configurations after updating to new Synapse version


ArielB74

I just updated to the new software version… on the previous version I had set up custom colors for my three devices - Razer Huntsman Elite keyboard, Mouse Pad, and Razer Naga mouse.  Am I going to have to do all of this from scratch or is there a way to restore what was lost?  Major fail to Razer on this update!

 

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2 Replies

  • Insider Mini
  • 1 reply
  • July 21, 2025

I’ve got the same issue.. I had multiple colors and effects combination for my setup and they’re all lost.


ArielB74
  • Author
  • Insider Mini
  • 1 reply
  • July 21, 2025

Importing my profile from the old version just made everything dark.  I guess I’ll have to set up the whole thing again.  Might just buy a different brand to replace it instead.


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