Lost Authenticator Code | Razer Insider
Skip to main content
Good day! I would like to ask for help, I lost my Authenticator Codes and also the Authenticator app. I registered my Authenticator on my Aunts IPhone and it recently just retired, it's fine but I deleted my Back Up Codes. What should I do? I already redeemed my razer codes.

Hi @nexusbizMagenta809!



Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. They will get back to you via email within 24-48 hours. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.