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Question

lost code

  • October 20, 2026
  • 1 reply
  • 3 views

I bought razer card worth 5000 pesos and send the code to a friend for her to use it. Send informed me that when she encoded the code, it's been used. How I will know who used it? Do we have a system to back track it? Thank you for your support

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    1 Reply

    Razer.sushi.boi
    Forum|alt.badge.img

    Hello there, ​@henry6210!

     

    For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

     

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