Hello, I recently moved and lost my dongle for my razer BlackShark V2 Pro (2023 edition). I am having trouble finding the right replacement or figuring a way to use the headset without the dongle. If you could point me in the right direction that would be greatly appreciated!
Question
lost dongle RZ04-0453
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- Razer Support
Hey
Let me check on it. Can you send me a PM with the serial number together with your location/country so I can verify it in our system and go over our inventory?
*Thread locked to curb conversation to PM.
- Razer Support
Hello, I recently moved and lost my dongle for my razer BlackShark V2 Pro (2023 edition). I am having trouble finding the right replacement or figuring a way to use the headset without the dongle. If you could point me in the right direction that would be greatly appreciated!
I'm sorry to hear about your lost dongle and the difficulty in finding a replacement. Do you mind sharing the Razer BlackShark V2 Pro (2023) serial number and region via PM? All the best!
*Thread locked to curb the conversation to PMs.
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