Lost Macros, settings, and profiles. How ? | Razer Insider
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Lost Macros, settings, and profiles. How ?

  • December 30, 2020
  • 3 replies
  • 86 views
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Hi, I've lost all my macros and profiles for my Razer Tartarus V2. Happened in Dec 2020. No Idea why. Tartarus is behaving like it's new. Also, now when I start my computer, it askes permission for Razer Synapse to make changes to my hard drive (I grant permission). What has happened ? and Where might my settings have gone ? I had about 30 macros, and I'd hate to have to re-record and keybind them again.
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    3 Replies

    Razer.Speedcr0ss
    Hey everyone! Thanks for posting your concerns here. Please gather your Razer Synapse 3.0 logs by following the steps here. Once done, please follow the steps below: 1. Right-click the Start button. 2. Select Apps and Features. 3. Search for Razer. 4. Select Synapse. 5. Choose to uninstall. 6. "Uninstall" again. 7. Wait for the Razer menu to open, then select "Repair". 8. Wait for the repairing process to finish and restart once it prompts you. 9. Central services will request you to log in, then launch Razer Synapse.
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    1 person likes this
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      DavidGaze
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    • DavidGaze
    • Author
    • 1 reply
    • December 30, 2020
    Thanks. It worked perfectly.
    Razer.Speedcr0ss
    You're welcome! Don’t hesitate to send me a PM or visit our self-help options should you have other questions or concerns. Also, the Razer Insider community would like to hear from you. I'll be locking this thread as resolved.
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