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Question

lost mobile number

  • April 19, 2024
  • 1 reply
  • 40 views
Jaymarvillmor

I can no longer access my old number, thus I have to buy a new one. Now, I want to change to my new phone number so I can buy more in-game purchases, but it still needs my old phone number to change any setting inside my profile. I don’t have any back-up codes, and even if I want to set it, it still requires authorization from my old number. At least my email is still currently active, unfortunately for me there was no option to use my email to do any verification. Can anyone help me please

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • April 19, 2024

Hello Jaymarvillmor,

I have responded to your message. Could you please check your inbox and share the necessary information with me so that I can create a case for you? Thank you for your cooperation and I look forward to assisting you further. Thank you!

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