as I already said, I lost my access to authentication app and back up codes, so now i cant buy stuff with my razer gold currency, and btw it’s frustrating how there isn’t a category for this kind of problems on the razer support, so the only option that i have, it’s to write this stuff here.
Question
lost my access to authentication app and back up codes T-T
This topic has been closed for replies.
- Razer Support
Hi juzeftosku,
I understand you’re having issue with your Razer Gold account OTP. I suggest you submit a ticket or chat with customer service viaLive Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the information to the team to reset your account OTP.
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
You can PM me your ticket number so I can call their attention to your case.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.