Hi
I’m trying to enter information into my account but it keeps asking for my authentication code but Razor isn’t in my list on my authentication app, I can’t seem to get it to send me a new QR code either. I also can’t find my back up codes so I’m unable to do anything.
Any help would be appreciated, thanks.
Hi Nikaxath,
I understand you're having trouble accessing your account because you've lost your authentication QR code and backup codes. No worries, I can initiate a ticket for you and forward it to our relevant team for further assistance. To proceed, please share the following details through PM so I can kickstart your case:
Full Name:
Email Associated with Razer ID:
Phone Number:
Country:
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
