Lost my phone and cannot access my backup codes | Razer Insider
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Question

Lost my phone and cannot access my backup codes

  • November 28, 2025
  • 1 reply
  • 3 views

I need a contact number or chat to talk with a razor customer rep. I don’t have access to my old phone number do nor do I have the backup codes from my account. Need to assistance. 

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1 Reply

Razer.Aero
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  • Razer Support
  • November 29, 2025

Hi KingPrussia_23,

I understand you don't have access to your old phone number or backup codes. To assist with your concern, please PM the following information below so I can verify your account.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

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