lost old mobile number | Razer Insider
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 I can no longer access my old number, thus I have to buy a new one. Now, I want to change to my new phone number so I can buy more in-game purchases, but it still needs my old phone number to change any setting inside my profile. I don’t have any back-up codes, and even if I want to set it, it still requires authorization from my old number. At least my email is still currently active, unfortunately for me there was no option to use my email to do any verification. This is getting more frustrating. Can someone help me? i already top up on my account but i cant make purchase because i do not have longer access on my old mobile number . please help 

Hello zhordyn14,

I'm here to help. Please PM me with the following information below for account verification and for me to initiate a ticket on your behalf:

Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:

*Thread locked to curb the conversation to PMs.